You can reach us through our designated customer support channels, including phone, email, or online chat. Please double-check the provided address to avoid any delivery issues or delays.Ĭommunication Channels: Our customer service team is available to address any questions or concerns you may have regarding the delivery process. Our customer service team will keep you informed of any significant delays and work towards minimizing inconvenience.ĭelivery Address Accuracy: To ensure a smooth delivery process, it is essential to provide accurate and detailed delivery address information during the ordering process. Please make appropriate arrangements for the disposal or recycling of packaging materials once the product has been successfully delivered.ĭelivery Timeframes: We strive to provide accurate delivery estimates however, unforeseen circumstances such as traffic or weather conditions may affect the scheduled delivery time. ![]() Packaging Disposal: Our delivery team will not dispose of the packaging materials from your furniture item. This step is crucial for addressing any concerns promptly and initiating the necessary steps for resolution. If you notice any issues, please inform the delivery personnel immediately. Product Inspection: Upon delivery, we kindly request that you thoroughly inspect the furniture item for any visible damages or defects before signing off on the delivery. ![]() Labour for Unloading: We would let you know the labour required to carry the installation.We recommend having adequate personnel available to assist with unloading larger and heavier items, as they may require more than one person. Unloading Assistance: While we ensure that your furniture is safely transported to your address, unloading the item from the delivery vehicle is the customer's responsibility. Please note that we do not offer installation or assembly services as part of our delivery process. ![]() Our delivery team will handle the transportation of the item till ground level of designated delivery area. Please take note of the following guidelines regarding our delivery process:ĭelivery Scope: Our company is responsible for delivering the purchased furniture product to your specified location. We strive to provide you with a seamless and satisfactory delivery experience. Thank you for choosing our company for your purchase.
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